What Happens After You Book a Confinement Nanny

When parents are preparing for their firstborn or subsequent child, looking for postpartum help is always the first thing that comes to mind. 

In Singapore, there are many options for parents-to-be to decide how they want to do their confinement. Each option often depends on the needs and family preferences. 

Mr. Leonard, who was preparing with newborn twins, has shared about his experience looking for different confinement options like staying at a confinement centre in Singapore or Johor Bahru (Malaysia), engaging a freelance nanny, and hiring a nanny through a nanny agency. 

“We did look at confinement centres, but those in Singapore were beyond our budget. We also considered confinement centres in Johor Bahru,” he said. 

As he worked in Singapore, he worried that his twins might require follow-up medical appointments after birth (which they did). Travelling across the border between hospital and confinement centre is challenging for him. 

Lastly, he decided to hire a confinement nanny from Confinement Angels. 

“It’s the assurance that the agency provides over a freelance nanny. At least with an agreement and the contract, we have the assurance that a nanny will be provided no matter what,” he shared.

He also valued the peace of mind that came with ongoing assistance. “Even if the nanny isn’t the right fit for us, we are able to switch to another nanny at no additional cost,” he added. 

His experience highlights that understanding the process behind each option matters before making a decision. 

Whichever option suits your family’s postpartum needs, understanding what to expect can let you be more prepared during your research. Here is a behind-the-scenes of a typical journey of hiring a confinement nanny from Confinement Angels. 

Step 1: Enquiry & Consultation with Confinement Angels Consultant 

Once you send in the enquiry, our team will assign a respective consultant to you. Before providing a quotation, our team has to understand the requirements of each customer. She will get to know the details such as: 

• Estimated delivery date (EDD)
• Birth expectations (C-sect / Natural birth) 
• Household (house levels / any pets) 
• Language preferences (English / Mandarin / Malay) 
• Special requirements (specific nanny, requirements on nanny) 

You can schedule a call with our consultant to address any concerns you may have. This initial stage can help the team to quickly identify your core requirements and screen-check which nanny is suitable for your family. 

Once everything is aligned, your consultant will provide you with a quotation for your reference. 

Step 2: Make a booking to secure confinement nanny service 

Once you’re ready to proceed, we’ll guide you through the booking process, including the sales agreement. Your booking will be confirmed once the deposit is made. 

READ: When Should I Start Looking for a Confinement Nanny 

Step 3: Nanny matching process 

Our logistics nanny team will at the best to match your family with a suitable confinement nanny based on our current available pool of nannies. It will be arranged based on the booking details, availability, and your family’s needs.  

Step 4: Preparing for nanny arrival 

Before your confinement begins, our consultant will provide a preparation checklist so you know what to prepare before your nanny arrives. You’ll receive the necessary documentation along with helpful reminders to prepare for confinement. 

Where appropriate, our consultant can also assist in arranging communication between you and your assigned nanny before confinement begins. 

Our administrative team will help to handle all the necessary paperwork, including confinement nanny insurance and work pass, so you can focus on preparing for your baby’s arrival. 

Step 5: Your confinement journey begins

Once you have been admitted for childbirth, your consultant will start arranging for the nanny’s arrival. Your confinement nanny will begin supporting your family with newborn care, nutritious meals, and postpartum recovery.

READ: What Should a Confinement Nanny Do 

Step 6: Ongoing support by our consultant 

Rest assured that our support doesn’t stop after your nanny arrives. Throughout the confinement period, your respective consultant will check in with both families and nannies to help ensure everything runs smoothly. 

In case you have encountered any concerns or additional requests, the consultant will step in to provide assistance and replacements where needed.

Why Many Parents Trust Confinement Angels

Since 2015, Confinement Angels has become one of Singapore’s most established and reputable confinement nanny agencies, trusted by both first-time and experienced parents. The agency provides:

• Professionally in-house trained nannies
• A structured matching process tailored to family needs
• Backup and replacement assurance for peace of mind
• Proven experience supporting different postnatal support requirements, including breastfeeding, twins, and premature care
• Reliable support before and throughout the confinement period

For more information, please contact Confinement Angels to learn more.