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COVID-19 Measures

Additional Precautionary Measures on Confinement Nanny Health, and compliance with Malaysia’s Movement Control Order (18th March to 28thApril 2020) and Singapore’s Circuit Breaker (7th April to 4th May 2020)

malaysia movement control order

Warm greetings from Confinement Angels to all Daddies and Mummies! In regard to Malaysia’s Movement Control Order (MCO) to manage the spread of COVID-19, our trained and certified nannies in Malaysia are unable to travel to Singapore up till 28th April 2020. This has greatly disrupted our service to Singapore mummies and babies delivering in March and April 2020.

Deployment of our Confinement Nannies who are in Malaysia now;

1. Nanny to conduct daily temperature check and send picture report to Training Dept.

2. Nanny to refrain from traveling and stay at home according to MCO. Short exposure permitted to buy essential items, and nanny to wash hands frequently.

3. Nanny triggered for deployment to report to Johor Bahru Larkin Training Center for health screening by Training Dept. Stay for 1 night and keep 2-metre distance from everyone. To have another health screening by Training Centre staff before land travel to Woodlands, Singapore. Nanny to be temperature checked by Company Driver upon arrival in Woodlands.

4. For the nanny to travel to Singapore, there are 2 main pre-conditions. The nanny’s work permit has to be approved by Singapore’s Ministry of Manpower (MOM), who has stated that there will be a very slim chance of approval. The other condition is the lifting of Malaysia’s MCO.

5. The nanny will have to serve a Stay-Home Notice (SHN) of 14 days in Singapore, as stipulated by the MOM: https://www.mom.gov.sg/passes-and-permits/work-permit-for-confinement-nanny/covid-19-precautionary-measures-for-confinement-nannies

  • All nannies entering Singapore from 9 April 2020, 23:59 hours, must serve a 14-day self-isolation at dedicated SHN facilities. They cannot serve the SHN at another place.
  • Once they arrive, they will be informed of the location and sent directly to the facility. The cost for the facility will be absorbed by the Government.
  • However, returnees who disregarded prevailing travel advisories and left Singapore from 27 March 2020, must bear the full cost of their 14-day SHN at dedicated SHN facilities.

Scenario A
It is the Client’s responsibility as the Employer of the nanny to arrange and pay for appropriate accommodation and daily three meals for the nanny serving SHN, in the event that the costs are not absorbed by the government. Alternatively, Confinement Angels will assist to arrange for compliance of the 14-day SHN at a total accommodation, food and logistic cost of $600 on a shared twin room basis, or $1000 for a single room.

Scenario B
Clients with an Estimated Delivery Date up to end-May 2020 may choose to terminate the Service Agreement
and pre-booking arrangements with a full refund. Clients with an Estimated Delivery Date from 1st June onwards are to discuss further with your Consultant.

Deployment of Confinement Nannies who are in Singapore now;

With the support of our entire team and nannies, we have successfully minimised disruption for the past 4 weeks by transferring our nannies between assignments with a mandatory 2-night rest to ensure the nannies’s health, stamina and optimal alertness. The scenarios as below;

Scenario A All nannies will be arranged a 2-night transitionary rest Client to pay $150 for the 2 nights
Scenario B Nanny is assigned back-to-back cases, and agreed by Client due to urgent needs Refund of $150
Scenario C Nanny awaits more than 2 nights due to deployment date changes We will absorb the cost for additional accommodation nights

Kindly be advised that we have sourced for the best possible, cost-efficient method that also complies with safe distancing measures for the nannies’ transitionary rest of 2 nights at $150 to be borne by the Client.

We understand that this may come to you as a surprise cost at this moment. As you can imagine that the nanny’s duties include supporting baby feed through many nights with interrupted sleep, we have discussed and listened to several of our nannies. After considering different options, we have decided that this is the best direction forward for the nanny to be well-rested to support you and baby from day one.

In consideration that our nannies are the baby’s primary caregiver and in compliance with Circuit Breaker measures, we no longer allow our nannies to leave your residence to go marketing for essentials, as the nannies are not familiar with the safe distancing rules that are changing every day and to prevent exposure to the virus.

Due to the fluid and uncontrollable factors from Singapore and Malaysia regulators, there may still be further disruption in the coming days and weeks ahead. As our confirmed booking Client, you are our utmost concern and top priority in nanny deployment.

More information can be found on the Ministry of Manpower website.

Thank you and best wishes from Confinement Angels to you and your family.

Confinement Angels
27th March 2020

Ministry of Manpower’s COVID-19 precautionary measures for confinement nannies

Actions to be taken by employers or employment agencies to bring confinement nannies into Singapore

To reduce the risk of importing the COVID-19 virus, we are restricting the entry of foreigners into Singapore.

All employers and employment agencies are strongly urged to defer bringing nannies into Singapore. Alternatively, employers can consider hiring nannies who are already in Singapore, instead of hiring those from overseas.

Do also note that upon arrival in Singapore, nannies from overseas must serve a 14-day Stay-Home Notice (SHN). Thus, there could be significant delays before they can work.

If you still wish to bring a nanny from overseas into Singapore, you may proceed with the following. However, please note that chances of getting an entry approval are very slim:

  1. Ensure you can fulfil the additional responsibilities to bring the nanny in.
  2. Request for MOM’s entry approval before the nanny can enter Singapore using the relevant links for:

    The party who submits the entry approval request is responsible for the following:

    • Nanny’s housing for her to serve the 14-day Stay-Home Notice (SHN) and ensuring she has a Singapore mobile number. Her phone must also have internet connection and WhatsApp installed. This must be done before you submit the entry approval request, otherwise you will not be able to proceed.
    • Fulfilling the additional responsibilities to bring the nanny in.

    Applications open daily from 12:01pm and close at 12pm the next day.

    Requests received during this period are for arrivals within 14 days after the application closes (e.g. for arrivals in Singapore from 25 Mar 2020 to 7 Apr 2020, you can submit the request from 23 Mar 2020, 12:01pm to 24 Mar 2020, 12pm).

    Use our entry approval calculator to plan when to submit your request.

    Applications submitted:

    • By 12pm: Will receive the outcome on the same day.
    • After 12pm: Will receive the outcome the next day.
  3. Wait for MOM’s approval before arranging for the nanny to enter Singapore.

The nanny must complete her 14-day SHN before she can work. If her Visit Pass is expiring, please request for an extension at least 2 weeks before it expires.

Additional responsibilities for party who submits the entry approval request (employer or employment agency)

Expansion of enhanced Stay-Home Notice (SHN) requirements to all countries

All nannies entering Singapore from 9 April 2020, 23:59 hours, must serve a 14-day self-isolation at dedicated SHN facilities. They cannot serve the SHN at another place.

Once they arrive, they will be informed of the location and sent directly to the facility. The cost for the facility will be absorbed by the Government.

However, returnees who disregarded prevailing travel advisories and left Singapore from 27 March 2020, must bear the full cost of their 14-day SHN at dedicated SHN facilities.

For more details, please refer to MOH’s press release or contact the SHN helpline at 6812 5555.

Please take note of your additional responsibilities before submiting the entry approval request:

When What you need to do
Before the nanny leaves for Singapore

All nannies must serve their SHN at an alternative accommodation (dormitories, hostels or hotels). You can use alternative accommodation or email mom_qops@mom.gov.sg if you need help with her accommodation.

After the nanny enters Singapore
  • Ensure she complies with the mandatory 14-day SHN upon arrival in Singapore.
  • Arrange to send her from the airport or any other place of disembarkation directly to her place of residence to serve her 14-day SHN upon arrival in Singapore, unless she is flying from UK or US and serving her SHN at a designated facility.
  • Ensure the mobile phone prepared is given to her. If her number has changed, please update it immediately.
  • Arrange to provide her with food and other daily essentials during the SHN period, unless she is flying from UK or US and serving her SHN at a designated facility, as she is not allowed to leave her place of residence.
  • Reschedule non-emergency medical needs (e.g. follow-up visits for chronic conditions or refilling of prescription) so that she does not need to leave her place of residence during the SHN.

Employers who are unable to fulfil the obligations above may get employment agencies to help with the entry approval and SHN arrangements. In this case, the employment agency needs to fulfil the obligations above.

If no party is willing and able to fulfil the obligations, the nanny should not enter Singapore.

What confinement nannies must do during their 14-day SHN

Nannies must:

  • Not leave their place of residence throughout the 14-day SHN.
  • Carry their mobile phones with internet connection at all times. They must respond to MOM’s phone calls, WhatsApp video calls or SMSes within 1 hour.
  • Not have any visitors to their place of residence and must minimise contact with others.
  • Maintain a record of persons they come into close contact with.
  • Act responsibly based on any advisories issued by the Singapore Government.

Penalties for non-compliance

Employers, employment agencies and confinement nannies have a collective duty to ensure the entry approval and SHN requirements are complied with.

Enforcement action, including revocation of work passes and suspension of work pass privileges, will be taken if the requirements are not complied with. Demerit points will also be imposed on employment agencies whose actions result in violation of the requirements by confinement nannies.

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